10 Ubi Crescent #01-48 Ubi Techpark

Singapore 408564

We’re open Monday – Friday, 9 a.m. – 6 p.m.
Call us at: 6749 9949

frequently asked questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Free delivery above $30.00 for every purchase. For purchases below $30.00, a $5.00 delivery charge will be applicable upon request for home delivery.

Which payment methods are accepted in the Online Shop?

We accept debit and credit card, PayPal and also cash on delivery.

How long will delivery take?

For order before 4pm and before all delivery slots are taken, our delivery will be done on that day itself (Monday to Friday except PH) from 6pm-10pm. 

For orders later than the stated above, delivery will be on the next working day unless stated or requested. 

What exactly happens after ordering?

Upon ordering, our Customer Service Officers will contact you for confirmation of order, mode of payment, address and delivery timing.

Do I receive an invoice for my order?

An invoice will be given upon receiving your purchase.

Are your products HSA and AVA approved?

Yes! We are proud to say that our Capsules are HSA approved and Health Juices will be AVA approved. 

HOW TO CONTACT US

Main Hotline –
6749 9949

Email –
sales@naturesville.com.sg